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Overview of DHGate

DHgate is the first and largest online wholesale market at the forefront of the fastest growing form of e-commerce: cross-border trade. With their innovative platform, you can get directly from premium quality factories at significantly lower costs than retail. DHgate has brought down the barriers and removed all the risks. DHgate is commited to providing a quick, easy and safe purchasing experience to companies and consumers worldwide.

Some Facts

DHgate is available for over a million Chinese suppliers, 40 million products for sale and has amassed 10 million buyers from 230 countries and areas.
•    10 million ventures and individual buyers from over 230 countries and areas
•    33 million product listings
•    A transaction every 3 seconds
•    Multilingual Sale: English, French, German, Italian, Portuguese, Russian, Spanish.


•    Seller identities and business background are confirmed automatically and manually
•    Seller behaviour is monitored 24/7
•    Dishonest seller accounts are instantly black listed and shut indefinitely
•    Quality control system prevents fraudulent, illegal, and counterfeit goods from being allowed onto our platform
•    Products are inspected by quality control professionals before shipment
•    Client information is encrypted and guarded from hackers

Shipping Tips

Before placing an order, you're advised to confirm the vendor's information, such as:
- Transaction
- Client "feedback"
- Detailed seller evaluations
Don't confirm the delivery should you not receive your order.
Check the status where the arrangement arrives in.
Don't create any direct payment for any sellers.

Returns & Refunds

If you would like to cancel an order you've paid before the seller ships it, you can ask for a refund immediately after payment is confirmed.
It is possible to find orders which are awaiting shipment on your account page. Click "Request Refund" under action in your purchase listing page the next day after payment is verified. Please be aware that you have only 1 opportunity to click on "Request Refund".