Gearbest REVIEW

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Overview of Gearbest

GearBest has a bold purpose: to become the premier online electronics seller by providing an unparalleled selection of the very best gadgets, an unbeatable shopping experience, prompt shipping and exceptional customer service that exceeds expectations. Here you will find a wide choice of goods, from electronics and apparel to watches and jewelry For GearBest the customer is always king. Their total commitment to customers empowers us to work closely together with every customer.


Reliability

With Gearbest.com you can enjoy comprehensive warranties including a 45-day no-questions-asked money back guarantee. Most items are also covered by our one year repair and replacement policy.

Payment Methods

GearBest primarily uses PayPal to process secure online payments. Through PayPal, we accept MasterCard, VISA, American Express, Cashu, Webmoney, Boleto, Discover, and bank transfer (debit card).

Shipping & Delivery

Each day thousands of parcels are dispatched to more than 200 countries all over the world. Each parcel can be tracked through a convenient online service. Moreover, you can apply insurance to any order. The parcels are shipped for free to a number of countries, you can check the site to check the list. ·Fast shipping options include DHL, EMS, and FEDEX. The price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.

Returns & Refunds

GearBest covers most of the items sold on their site by the comprehensive product warranties. In case the item you have received is damaged or is not working comprehensive contact the Support Center within 7 days of the order being received. After returning the product to GearBest you will be sent a new item free of charge (you will be reimbursed the return shipping cost), or you can choose to receive a full refund.
If for any reason you do not want your item within 30 days of receiving it, you may also get in touch with GearBest for a return and refund. Please note that in such cases the return shipping fee is the customers responsibility and is non-refundable. Bear in mind that all items MUST be returned in their original packaging, unused and unopened in order to qualify for a product refund.
For most items, in the unlikely situation that your product is faulty, you can send it back for a refund or item exchange within 45 days of receiving it. Return shipping reimbursement is not available for such cases.
Unless otherwise noted on the product page, the default product warranty period is one year starting from the date you receive the goods, during which you are eligible for free repair. Any free repair needs to be confirmed with the manufacturer via Customer Service. Customers must pay the shipping fees for returning the item to GearBest, while they will cover the shipping fees to send the repaired item back to the customer. If the buyer has damaged/misused the item(s), it will not be eligible for free repair, however customers can return it to GearBest at their own cost and pay a fee for the repair. Return shipping fees will be the customers responsibility in such cases.