Scentbird REVIEW

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Overview of Scentbird

Scentbird is a new online destination that aims to address the widespread fascination of fragrance that is common to many people of both genders worldwide. It could be described as a way for fragrance enthusiasts to let them date luxury perfumes prior to marrying them. You will obtain access to a 30-day supply of hundreds of top designer fragrances, including Dolce & Gabbana and DKNY delivered to your door for just $14.95 per month.

How it works

Described by its founders as a both entertaining and effective alternative to the widespread concept of a «perfume graveyard», wherein collections of an expensive designer fragrance are left unwanted on owners' dressers and cabinets, Scentbird is a unique and distinctive platform. Its attitude towards fragrance is that a person's search for a new perfume should be pleasant, customizable and, most importantly, exciting. The website's TruScent Recommender boasts an impressive database that includes multiple thousands of scent profiles and fragrance reviews by ordinary users. The exceptionally useful search tool allows users to look for suggested options according to various criteria such as mood, personality, occasion or brand. Furthermore, the more you use Scentbird and the more of different perfumes you rate and review on the website, the more accurate its suggestions personally for you become.

Payment Methods

Financial transactions through an impressive range of different methods are accepted on Scentbird. These payment methods include major credit and debit cards such as VISA, MasterCard, American Express and Discover. What may be seen by some users as a Scentbird's weakness is the fact that the website currently doesn't accept checks, money orders, gift cards or PayPal. Also, the platform is not able to link routing numbers to your personal account. Prepaid cards are accepted exclusively for 6-month and 12-month membership packages.
Whenever you need to upgrade your payment data, it is done very simply – all you have to do is enter your login details and access your personal account. This may be done at whatever time suitable for you. Your financial account will be charged for your first Scentbird with the initial purchase. The regular billing and shipping cycle, which is applicable to the majority of Scentbird's members, starts with the second month of your membership. It means that you will be billed on the fifth of each month, while your purchase will be dispatched around the third week of that month. In case you select a multi-month membership, you will be charged right away for the whole period of your selected membership plan and no charges will be made to your account until your package is automatically renewed.

Shipping & Delivery

Once your purchased goods have been dispatched, you will be notified with all tracking data via e-mail. Alternatively, you may track your order from your Scentbird account. Those members who are in the mid-month batch should expect to receive their tracking data close to the third week of the month. Conversely, those subscribers who happen to be in the website's end-of-month in most cases receive tracking data related to their orders closer to the end of the month. Although Scentbird is able to provide only domestic shipping within the United States of America, one should expect the platform to expand their capabilities to include shipping to foreign locations as well. Keep in mind that it may take your order a little longer to arrive at locations in Alaska, Hawaii and the West Coast.

Returns & Refunds

There are a few of very significant things to remember when it comes to Scentbird's policy regarding returns of goods purchased here and refunds of payments made to the platform. First of all, subscriptions are only eligible for returns if they are not delivered in perfect condition. If you experience a situation where your purchased goods arrive not in perfect condition, they may be promptly replaced within a period of thirty days of the initial shipping date. In order to avoid or at least minimize possible mistakes and misunderstandings, users are advised to review their queue carefully and continuously so that customers receive exactly what they order. Also, orders consisting of full-sized purchases and gift boxes in their original condition may be returned within a period of fifteen days after delivery. Whenever you request to return any of those goods, you will receive a certain amount of store credit, which may then be redeemed to pay for other purchases you make on Scentbird. In order to return an unwanted item, you should get in touch with the website's customer service department representatives, who will send you a return shipping label. Please allow up to fourteen days for return requests to be fully processed and for the reimbursement to be credited to your account. Once your return has been processed, Scentbird will send you an e-mail notification. After that, you may track your return shipment through USPS. Keep in mind that under circumstances such as excessive frequency of such requests, Scentbird has the right to restrict returns. Although customers with multi-month membership, referral credits or a gift subscription are currently unable to change frequency, Scentbird promises to introduce this useful feature in the nearest future.